Frequently Asked Questions
Everything you need to know about your favorite anime apparel and collectibles.
How do I know what size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit, but we recommend checking specific measurements for our limited edition oversized hoodies and streetwear collaborations.
How long does shipping take for pre-order items?
Pre-order items typically ship within 4-6 weeks after the pre-order window closes. You will receive a tracking number via email as soon as your exclusive gear leaves our warehouse.
Are your products officially licensed?
Yes, all merchandise sold on the Shonen Jump Store is 100% officially licensed. We work directly with creators and studios to ensure high-quality, authentic designs for every series.
What is your return policy for limited drops?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that certain 'Limited Drop' items are final sale due to their exclusive nature; this will be clearly marked on the product page.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my graphic tees to prevent fading?
To preserve the high-quality screen prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.